VideoScribe Help

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can't log in

i can't log in to account sparkol videoscribe.. thanks

2 people have this question

Your 7 day free trial has expired. If you would like to continue to use the software, please purchase a subscription plan.


I lost access as my trial expired. I have a scribe which i need to demo and take approval for the pro version. Can you help me in extending my trial version.

my id is



I have purchased a 1 year subscription, and since you have upgraded your system I can't log in. 

I work on a Mac and have downloaded the new up-grade, but it still won't launch. 

I keep getting errors. Please help.


Hello Bethanie, I'll log a support ticket for you now. If you can share the errors you are getting on that ticket I am sure we can help you get logged in.

Baru download nih ko ga bisa masuk2apa harus berlanganan dulu?

What happens when you try to log in? If any messages are displayed, what do they say? Are you able to send a screenshot?

My scribe video app can't response can't start so give me solution
I attached a screenshot of my query so plz give me solution fast

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