Account
Help
Sparkol
Menu
Help Home
Your tickets
Log in
Instant Answers
Community
Home
»
StoryPix
»
Instant Answers
Enter your search term here...
Search
StoryPix Instant Answers
StoryPix tutorial videos
3
Getting started with StoryPix - Desktop
Getting started with StoryPix - Mobile
Getting started with StoryPix - Tablet
Using StoryPix
17
Login to StoryPix
Start a new story - choose a picture
Open an existing story
Create and position a scene
Record a voiceover
Adding closed captioning
Reorder scenes
Delete scenes
Settings: Title, background, transition speed
Play back and present live from the app
Share your story as a video
Sync your story
Keyboard shortcuts for StoryPix
Delete a story
Logout of StoryPix
Allow Microphone Permissions
Device compatibility and systems requirements
Your Account Instant Answers
Create an account
1
How to create a Sparkol account
Passwords
3
Change password
Forgot password
Password requirements
Amend account details
6
Change email address
Change the name on your account
Change your billing address or payment details
Update or Add a VAT Number
Change mailing preferences
Why can’t I change my country?
Subscriptions and payments
6
VideoScribe subscription plans – Monthly, Quarterly, Yearly and One-off
Purchase a VideoScribe subscription
Upgrade your VideoScribe subscription
How to use a VideoScribe voucher code
Cancel your subscription
Remove a subscription cancellation
Invoices
3
Access your previous invoices
Get a receipt resent from BlueSnap
View your BlueSnap invoice
Account access
1
Failed reCAPTCHA check
Manage team accounts
1
Team management
Working with Sparkol
1
Affiliate Programme
Legal terms Instant Answers
Application licence and user terms
6
Licence and user terms
App licence and user terms (free trial)
App licence and user terms (free version)
VideoScribe Anywhere app terms and conditions
App licence and user terms for beta versions
Scribely terms and conditions
Account and payment terms
4
Sparkol subscription payment terms
Privacy statement
Acceptable use policy
Sparkol customer model clauses
Website terms
2
Website terms of use
Sparkol Cookies Policy
Competition terms
3
VideoScribe video of the month competition terms and conditions
2020 VideoScribe awards competition terms and conditions
Halloween competition terms and conditions
FAQs
3
Refund of subscription payments
VideoScribe music copyright
Make money from scribe videos
Company information
1
The Sparkol Group
More help options
All contact methods
Enter your search term here...
Search
Ask the community
Raise a ticket
