VideoScribe Help

Change mailing preferences

Last updated: 19 September 2018


You can amend your mailing preferences to control if you receive marketing, promotion and newsletter email updates from us.


You can either amend this setting from within the profile page of your account or using the unsubscribe link at the bottom of all of our marketing emails.

Please note: Once unsubscribed, all marketing and newsletter emails will be stopped. You will still get essential account emails such as automatic reminders, invoices and cancellation confirmations.

Mailing preference on your account

Step 1. Log into your online Sparkol account.


This is done via the Sparkol website by clicking on ‘Account’ in the top right corner (A).


Enter the email address you signed up for an account with (B) and password (C) and click Log-in (D).



Step 2. Enter the ‘Profile’ tab (E).

From here click ‘Edit’ (F) under the ‘Change mailing preferences’ section.

Step 3. Set your preference and save.

Ensure the box (G) is ticked if you would like to receive email, or unticked if you would not like to receive emails. Click ‘Save’ (H) to set your preference.

Unsubscribe link at the bottom of all of our marketing emails

Step 1. Open any newsletter or promotional email sent to you by Sparkol then scroll to the bottom of the email and select 'Unsubscribe from this list’ (I).

Step 2. You will see a screen confirming this.


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